Invoices
Replace default invoice emails from your e-commerce provider with templates customized to your company’s brand.
Why you should use it
A subtle, effective way to grow revenues and be more professional. Add incentives and coupons on your invoices that drive sales.
Say adios to boring invoices
Replace standard invoice e-mails from your e-commerce platform with templates that reflect your company’s branding. Use our default invoice templates or create something from scratch. Populate pictures, descriptions, and hundreds of other useful product details with our workflow merge variables.
Drive revenues with optimized invoices
Customize to your organization’s branding
Starter templates that will populate images, prices, descriptions, quantities, and more
How to get started
Login to your account
Click the Add New in the bottom left corner
Select Add Message
Select Automatic
Select Transactional
Choose Invoices
In step one, toggle desired settings
In step two, add the name, email and subject customers will see when the message arrives
Choose a starter template to use, or add content using the email editor
In step three, confirm settings and activate
Dashboard overview
The overview dashboard will show all-time historical stats for the workflow, no matter if rules have been deleted.
Messages pending – count for pending e-mails that are scheduled to be sent
Messages sent – count for sent messages
Opens – number of times messages have been opened
Clicks – number of times messages have been clicked
Conversions – number of conversions resulting from this type of workflow
Revenue – total sales attributed to this type of workflow
Activity chart – weekly view of sent messages
Rules
Workflow name – the “friendly name” for your workflow, customers will not see this
Sending filter – send to all customers or only those who have opted in or registered in your store
Order status – select the order status that will trigger the rule
Products – Identify any or all SKU’s that will trigger a rule
Send after – time delay before a message is sent
Logs
The logs area of this workflow will display log events between specific date ranges.
Pending – shows messages that validated based on rule criteria and are scheduled to be sent.
Sent – shows information about messages that have been sent as a result of meeting rule criteria.
Conversions – displays relevant conversions as a result of a workflow message triggering.
Blocked - listing of email addresses that did not qualify for defined rule criteria.
More information
How to disable order notifications by shopping cart platform
3dcart – login to your store’s admin, click Store, Settings, General, and then uncheck the order statuses that would trigger for new orders i.e. New, Unpaid, Processing.
Bigcommerce – login to your store's admin, click Marketing, Transactional Emails, click the drop-down on the right, and then finally choose Disable.
Shopify – currently, there is no manual solution to override the default customer order notifications.
Volusion – currently, there is no manual solution to override the default customer order notifications.
WooCommerce – detailed instructions
Compatibility
All shopping carts are supported by this messaging workflow, but only certain platforms allow a full override.
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