New Customers
Automatically welcome new customers with an e-mail when they sign up for a new account in your store.
Why you should use it
Just because someone hasn't bought from your store yet doesn't mean you can't market to them. Use this messaging tool to create the first sale with customers who have registered, but haven't bought anything.
How to get started
Login to your account
Click the Add New in the bottom left corner
Select Add Message
Select Automatic
Select Marketing
Choose New Customers
In step one, toggle desired settings
In step two, add the name, email and subject customers will see when the message arrives
Select a starter template to use, or add content using the email editor
In step three, confirm settings and activate
Dashboard overview
The overview dashboard will show all-time historical stats for the workflow, no matter if rules have been deleted.
Messages pending – count for pending e-mails that are scheduled to be sent
Messages sent – count for sent messages
Opens – number of times messages have been opened
Clicks – number of times messages have been clicked
Conversions – number of conversions resulting from this type of workflow
Revenue – total sales attributed to this type of workflow
Activity chart – weekly view of sent messages
Settings
Workflow name – the “friendly name” for your workflow, customers will not see this
Send – immediately or the time delay before a message is sent
Logs
The logs area of this workflow will display log events between specific date ranges.
Pending – shows messages that validated based on rule criteria and are scheduled to be sent.
Sent – shows information about messages that have been sent as a result of meeting rule criteria.
Conversions – displays relevant conversions as a result of a workflow message triggering.
Blocked - listing of email addresses that did not qualify for defined rule criteria.
More information
Compatibility
The following shopping carts are supported by this messaging workflow.
Shopify
BigCommerce
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