Cartmojo
  • Introduction
  • Store Connection
    • Dashboard
      • Connection
        • 3dCart
        • BigCommerce
        • Shopify
        • WooCommerce
        • Volusion
      • Settings
    • Customers
    • Orders
    • Account
  • Messaging
    • Automated
      • Abandoned Cart
      • Custom
      • Customer Retention
      • Customer Rewards
      • New Customers
      • First-Time Buyers
      • Invoices
      • Order Updates
      • Order Verifications
      • Product Reviews
      • Product Triggers
      • Smart Coupons
    • On-Demand Messaging
    • Merge Variables
    • Branding
    • Advanced Settings
  • Product Manager
    • Products
      • Pricing Rules
    • Suppliers
      • Variables
      • Settings
      • Logs
  • Changelog
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On this page
  • Why you should use it
  • How to get started
  • Dashboard overview
  • Settings
  • Logs
  • More information
  1. Messaging
  2. Automated

New Customers

Automatically welcome new customers with an e-mail when they sign up for a new account in your store.

PreviousCustomer RewardsNextFirst-Time Buyers

Last updated 8 months ago

Why you should use it

Just because someone hasn't bought from your store yet doesn't mean you can't market to them. Use this messaging tool to create the first sale with customers who have registered, but haven't bought anything.

How to get started

  1. Login to your

  2. Click the Add New in the bottom left corner

  3. Select Add Message

  4. Select Automatic

  5. Select Marketing

  6. Choose New Customers

  7. In step one, toggle desired settings

  8. In step two, add the name, email and subject customers will see when the message arrives

  9. Select a starter template to use, or add content using the email editor

  10. In step three, confirm settings and activate

Dashboard overview

The overview dashboard will show all-time historical stats for the workflow, no matter if rules have been deleted.

  • Messages pending – count for pending e-mails that are scheduled to be sent

  • Messages sent – count for sent messages

  • Opens – number of times messages have been opened

  • Clicks – number of times messages have been clicked

  • Conversions – number of conversions resulting from this type of workflow

  • Revenue – total sales attributed to this type of workflow

  • Activity chart – weekly view of sent messages

Settings

  • Workflow name – the “friendly name” for your workflow, customers will not see this

  • Send – immediately or the time delay before a message is sent

Logs

The logs area of this workflow will display log events between specific date ranges.

  • Pending – shows messages that validated based on rule criteria and are scheduled to be sent.

  • Sent – shows information about messages that have been sent as a result of meeting rule criteria.

  • Conversions – displays relevant conversions as a result of a workflow message triggering.

  • Blocked - listing of email addresses that did not qualify for defined rule criteria.

More information

Compatibility

  • The following shopping carts are supported by this messaging workflow.

    • Shopify

    • BigCommerce

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