On-Demand Messaging
Broadcast emails to specific customer segments or send messages directly to individual shoppers.
Why you should use it
Segment customers with simple or complex criteria and send emails to your customers that fit your marketing initiatives.
Segment customers and broadcast messages
Communicating with your clients has never been easier. Engage, market, and help customers within a few clicks using our simple, yet powerful email builder. Send messages on-demand or at a specific date and time. Best of all, you can broadcast emails to a particular customer segment or send messages directly to individual shoppers.
Send email messages at anytime
Target shoppers using customizable segments or broadcast communications to everyone
Create on-demand campaigns in just a few clicks
Dashboard overview
The overview dashboard will show all-time historical stats for On-Demand messages. This includes campaign data for the date range chosen.
Messages sent – count for sent messages
Opens – number of times messages have been opened
Clicks – number of times messages have been clicked
Sales Conversions – number of conversions resulting from messages sent
Revenue – total sales attributed to this type of workflow
Conversion Rate - conversion percentage based on the number of email messages sent and the number of sales realized.
Activity chart – overview of sent messages with the date range selected
How to get started
Login to your account
Click the Add New in the bottom left corner
Select Add Message
Choose Add On-Demand Message
Give your On-Demand Message a name
Choose a Segment to send to or send to All Subscribers
Select when to send a message, either Now or Later using the date and time picker
A real-time view of recipients will be populated to show who will receive the email message
In step three of the wizard, edit the name, email and subject customers will see when the message arrives
Choose a starter template to send, or add content using the email editor
Confirm your settings in step 4 of the wizard
Activate and send the message
Messages
Sent – On-Demand campaigns that have been sent
Scheduled - On-Demand campaigns that are scheduled to send out
Draft - On-Demand campaigns that have not been completed or sent
Logs
The logs area of this workflow will display log events between specific date ranges.
Sent – shows information about messages that have been sent as a result of a sent on-demand message campaign
Conversions - displays customer conversions as a result of an On-Demand campaign
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