BigCommerce
Connect your BigCommerce store with Cartmojo
Activating a BigCommerce store with Cartmojo is an easy process for both Stencil framework templates and Blueprint. Follow these steps to make a connection.
Installation time < 2 minutes
Step 1 – Activate the Cartmojo app in BigCommerce
- 1.Log in to your BigCommerce administration area
- 2.Select the Apps tab from the toolbar on the left side
- 3.Search for Cartmojo and install
- 4.Once installed, you will see your BigCommerce store loaded in Cartmojo
Step 2 – Install the conversion tracking snippet
- 1.Copy the Conversion Tracking snippet from Cartmojo. This is also found in the Connection tab under your store’s dashboard.
- 2.Paste into the Affiliate Conversion Tracking area of your BigCommerce store. Locate this under the Advanced Settings -> Web Analytics -> Affiliate Conversion tracking -> Conversion Tracking Code input box
- 3.Save
Installation time < 5 minutes
Step 1 – Activate the Cartmojo app in BigCommerce
- 1.Log in to your BigCommerce administration area
- 2.Select the Apps tab from the toolbar on the left side
- 3.Search for Cartmojo and install
- 4.Once installed, you will see your BigCommerce store loaded in Cartmojo
Step 2 – Add installation snippet
- 1.Copy the Installation Script from Cartmojo. You can find this under the Connection tab under your store’s dashboard.
- 2.Next, go to your BigCommerce store admin area to put in the Cartmojo installation script.
- 3.Go to Storefront Design > My Themes
- 4.Click the Edit HTML/CSS link on the right side under Advanced Options, then choose the HTMLHead.html file.
- 5.Paste the installation script into the main BigCommerce header template before the ending
</head>
tag. - 6.Save, Close & Refresh
Step 3 – Install the conversion tracking snippet
- 1.Copy the Conversion Tracking snippet from Cartmojo. This is also found in the Connection tab under your store’s dashboard.
- 2.Paste into the Affiliate Conversion Tracking area of your BigCommerce store. Locate this under the Advanced Settings -> Web Analytics -> Affiliate Conversion tracking -> Conversion Tracking Code input box
- 3.Save
When your BigCommerce store is active with Cartmojo, the Connection tab for your store will show key indicators about the installation.
- Status
- Platform
- Store Name
- Store URL
- Install Code Status
- Install Script (required) – paste the script into the Header area of your BigCommerce template before the ending
</head>
tag. - Conversion Tracking (required) – paste the conversion tracking script in the ‘Conversions’ area of your BigCommerce template. It’s ok to have this code loaded with other types of conversion scripts.
- Store information – basic contact details for your store, this is required for CAN-SPAM compliance if you want to use any of our workflows.
- Social links -attach your social links to any of our workflow e-mail templates. When added, the URLs will automatically link to your social profiles.
- Locale settings – set your country and currency.
- Google Analytics integration – activate Google Analytics to display key metrics in your store’s dashboard
- 1.Log in to your BigCommerce store admin area.
- 2.Remove your Installation Code in the header template right before the ending </head> tag.
- 3.Go to Storefront Design > My Themes.
- 4.Click the Edit HTML/CSS link on the right side under Advanced Options, then choose the HTMLHead.html file.
- 5.Remove the installation script into the main BigCommerce header template before the ending
</head>
tag. - 6.Save, close, and refresh.
- 7.Remove the Conversion Tracking code in the BigCommerce. This can be found under the Advanced Settings menu > Affiliate Conversion Tracking.
- 8.Remove the Conversion Tracking code and save.
- 9.Select the Apps tab from the toolbar on the left side.
- 10.Look under My Apps for Cartmojo.
- 11.Finally, choose Uninstall and confirm.
Processing Times
- All new order data is processed in real-time through standard web checkout.
- Phone or manual orders are processed at 15-minute intervals.
Order Update Times
This platform’s API will send POST requests to Cartmojo on any order update. These updates will be queued and processed at the next refresh interval – typically about every 2-5 minutes.
Order Monitoring
We monitor orders for up to 90 days. After that period, they will be removed from our system.
Valid SSL Required
- If a store lacks a valid SSL certificate, we are unable to connect your store.
- If an SSL expires on your domain, Cartmojo apps and workflows will not function.
- An SSL can be purchased from the shopping cart provider or any 3rd party SSL vendor.
- Installation of an SSL will need to be facilitated with your shopping cart provider.
Localization
- All major currencies supported
- All global time zones supported
Known Quirks
- Under each customer in BigCommerce, Receive ACS/Review Emails is related to BigCommerce’s internal notifications.
- This setting does not apply to a customer’s newsletter subscriber preference chosen at checkout.
- Currently, the subscriber preference is not shown in the BigCommerce admin area for a customer.
- The subscriber preference is only visible through the API.
Platform
- An order must be placed through the standard web checkout before any phone or manual orders will process.
Last modified 3yr ago