Product Reviews
Request product reviews to get feedback, inform new customers, and drive organic search traffic to your site.
Last updated
Request product reviews to get feedback, inform new customers, and drive organic search traffic to your site.
Last updated
Search engines love fresh content, they're great spider food. Over time, improve your organic rankings with product reviews.
Customers across the web rely on product reviews before making a purchase. However, gathering feedback from these shoppers can be a challenge. With our product review workflows, sending timely messages is easier than ever. Trigger emails to go out when specific products are bought, set delay times, and customize content in a snap.
Allow customers to review your products in one-click
Flexible sending rules based on products purchased
Send messages with dynamic product and order content
Login to your
Click the Add New in the bottom left corner
Select Add Message
Select Automatic
Select Marketing
Choose Product Review
In step one, toggle desired settings
In step two, add the name, email and subject customers will see when the message arrives
Choose a starter template to use, or add content using the email editor
In step three, confirm settings and activate
The overview dashboard will show stats for the chosen time period. It will also keep information from deleted rules.
Messages pending – count for pending e-mails that are scheduled to be sent
Messages sent – count for sent messages
Opens – number of times messages have been opened
Clicks – number of times messages have been clicked
Conversions – number of conversions resulting from this type of workflow
Revenue – total sales attributed to this type of workflow
Activity chart – weekly view of sent messages
Workflow name – the “friendly name” for your workflow, customers will not see this
Sending to – send to subscribers (default)
Send - send immediately or specify a time in the future to send the message. Please note, your rule will not trigger until an order is completed or shipped.
Advanced
Order Count Is - Trigger a message if a customer has an order count according to the selected count.
Limit Products Visible - By default, all products that were purchased are shown in the email message; if you would like to set a maximum number of products to be displayed, enable this option.
Price Trigger - When enabled, trigger messages based on if an order is greater than or less than a specific price level.
Product Filter - If you require certain products to be in a cart before a rule is triggered, add the product codes in the text area. If you have a product filter set and a general abandoned cart rule configured, the most specific rule will fire when there is a match.
Blacklist - Enter individual email(s) or domains that you would like to prevent this workflow rule from sending to. For domain blocks, use asterisks before the domain name e.g. **@domain.com.
Usage Limits - When activated, this setting will limit the number of emails that are sent to a customer email address. This feature does not impact other messaging workflows of its type and is only specific to the rule being created.
The logs area of this workflow will display log events between specific date ranges.
Pending – shows messages that validated based on rule criteria and are scheduled to be sent.
Sent – shows information about messages that have been sent as a result of meeting rule criteria.
Conversions – displays relevant conversions as a result of a workflow message triggering.
Blocked - listing of email addresses that did not qualify for defined rule criteria.
Product review workflows will not trigger until an order is completed or shipped.
Store owners will not be alerted when a new review is posted in your shopping cart software.
Compatibility
All shopping carts are supported by this messaging workflow.